Privacy Policy

Privacy Policy

Introduction

Welcome to https://couples-counseling-gilbert-arizona.couplesresilience.com (hereafter referred to as “Couples Counseling Gilbert Arizona,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about you when you interact with our website, applications, services, and products (collectively, the “Services”).

Scope

This policy covers all aspects of our Services, including but not limited to:

Important Note: This Privacy Policy does not extend to external platforms, applications, or services accessed via links on our website. These third-party entities have their own privacy policies governing data collection and usage, which are solely responsible for complying with relevant data protection laws.

Processing Activities

This policy governs your interactions when:

  1. You sign up as an authorized user to access our applications or services.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You communicate with us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which may include:

  • Account Information: This includes your user name, email address, and password used to access our Services.
  • Payment Details: We securely process payment information required for subscription plans, purchases, or other transactions.
  • Financial Data: We may collect financial information if you choose to use our budgeting tools or pay for services via in-app purchases.
  • Purchase History: Details of products and services purchased from us, including dates and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device types, operating system versions, and mobile network information.
  • Location Data: Information about your location when you use our Services on a mobile device.
  • Feedback and Reviews: Comments, ratings, and other content you provide to help us improve our Services.
  • Social Media Profiles: We may collect data from social media platforms if you choose to connect your accounts for seamless access or sharing features.
  • Product Interaction Data: Details of how you interact with our products, including pages visited, time spent, and preferences.

We obtain this information through direct user input forms, account setup processes, interactions with our Services, and automated technologies (such as cookies). Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies and Similar Technologies

We use cookies and similar technologies for several reasons:

  • Strictly Necessary: These are essential for the operation of our Services, enabling features like secure sign-in, account management, and website navigation.
  • Preferences: We use these to remember your preferences, such as language settings or custom content delivery.
  • Analytics: Cookies help us understand how users interact with our Services, allowing us to improve functionality and user experience.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choices regarding data collection.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data and its purpose within our Services. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Couples Counseling Gilbert Arizona implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process payments and handle other sensitive operations.
  • Access Controls: Our internal policies and access controls ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may restrict or object to the processing of your personal data for specific purposes.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to certain types of data processing based on legitimate interests.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your data rights.

To exercise any of these rights or have questions about your data, please contact our privacy team using the information provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with Couples Counseling Gilbert Arizona.